Understanding Autism is a course designed for learners looking to develop their understanding of autism and the principles of supporting individuals with autism
Care and Management of Diabetes
The Understanding the Care and Management of Diabetes course aims to provide the learner with an understanding of the different types of diabetes and how these occur.
The learners will also develop awareness of how the onset of Type 2 diabetes can be delayed with lifestyle changes.
The Principles of Care Planning course is designed for learners who are looking to enter into or progress within employment in a variety of sectors and job roles where an understanding of care planning is required.
Principles of Business & Administration
This qualification covers a range of skills which will be useful to learners throughout their careers. The materials provide an introduction to information management, document production, administrative services and project management.
Equality & Diversity
This course provides an introduction to the issues around stereotyping, prejudice and discrimination. It helps to identify the basic rights that everyone should enjoy, the shared values people have and looks at the . responsibilities each person and organisation has in ensuring that barriers to participation in society are removed.
Principles of Team Leading
This qualification is designed to give an introduction to the roles and functions of a team leader as well as exploring issues such as motivating teams, planning and monitoring their work, accountability and authority limitations.
Information, Advice or Guidance
This course is ideal for learners working in advice and support roles, who wish to enhance their knowledge or achieve qualifications to support their work. It is also suitable for those wanting to embark on a career providing information, advice or guidance.
This qualification provides the knowledge and understanding of how to deliver excellent customer service, which can be used across all sectors and work environments. It will help to improve job performance and develop the skills necessary to be an effective customer service provider.
Understanding Retail Operations
This course will provide learners with an introduction to the retail sector. Learners will develop an understanding of retail, including selling, customer service, team working, health and safety, dealing with theft and retail consumer law.
Level 2 Certificate in Customer Service for Health & Social Care Settings
This knowledge based, qualification has been designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.
Level 2 Certificate in Principles of Dementia Care
This qualification aims to assist learners to develop their knowledge and understanding of the principles of caring for those with dementia.
Level 2 Certificate in Understanding Behaviour that Challenges
This qualification is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects. By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector.
Level 2 Certificate in Understanding Nutrition & Health
This qualification aims to increase understanding of healthy eating and the role of food in maintaining health. The course will look at the dietary requirements of specific groups of people e.g. diabetics etc.
Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care
This course aims to help learners develop an understanding of handling medicines safely in a health and social care setting.
Basic Interviewing Skills - 17 November 9.30 - 11.30 am
This course is aimed at people looking for work and wants to get the competitive edge and covers the following:-
- Before the interview
- The greeting
- During the interview
- What does the recruiter seek?
- Some typical questions the interviewer may ask
- Ten rules for interviewing Types
- Types of questions to ask the interviewer
- Following up.